Information Collected
We may collect information about you from various sources. This includes information we collect directly from you, information we collect when you visit our sites, view our online content, or attend our events, and information we collect about you from other observed sources, e.g., engaging with our emails.
Information we collect directly from you
We collect information directly from you when you choose to participate in our offers and programs, create an account on our websites, call or email us, or otherwise provide information directly to us. The following are examples of information we may collect directly from you:
- Name;
- Pronoun
- Job title
- Company details
- Email address;
- Postal address;
- Username and password;
- Telephone and/or fax number;
- Demographic information;
- Payment information: We only collect payment details, such as credit card or bank information, when we specifically ask for them to process payments. When an individual buys a conference ticket, we do not collect that information. Instead, the payment is processed by PayPal or Moneris.
- Future communication preferences;
- Location;
- Social media handles that you may share with us when you register for a conference.
- Interests, e.g., technology preferences
- Historical behavior, such as previous QCon attendance.
Information we collect when you visit our sites, use our mobile app, view our online ads or promotions, or use other services
We use cookies and other technologies to collect information when you visit our sites, view our online advertisements or promotions, or other services. The following are examples of information we may collect with these technologies:
Information about your device browser and operating system;
- IP address;
- Browser type and version
- Device type and screen size
- Operating system
- Website performance metrics
- Page load times
- Error messages
- How you navigate our website (such as which pages you visit and how long you spend on them)
- How you interact with website elements (such as where you click and scroll)
- Technical information about your browser window size and type
- Anonymous heat maps and session recordings of your website visits, which are kept for a maximum of 30 days
- Website performance data to help us identify technical issues
- Event emails you open,
- Bugs you report.
- Chat support interactions.
Information C4Media, Inc. collects from other sources
We may obtain information from other sources, such as when you visit our conferences and agree to have your badge scanned at these events, including commercially available sources. Examples of information we may collect from other sources are:
- Name;
- Postal address;
- Email address;
- Position and or job title;
- Market research data;
- Purchase behavior;
- Publicly observed data or activities, such as blogs, videos, social media postings, and user-generated content.
C4Media, Inc. is a data controller and processor, depending on the reason(s) for which we process your data. We keep written records of all data processing undertaken as required by EU privacy regulations.