Business Purposes
We use the information we collect to send you offers and services from our websites, send you email communications relating to our conferences or content, deliver to you advertisements, ask for feedback through surveys, provide you with details on future events, send you email communications relating to our content, share content tailored to your interests, and conduct other C4Media, Inc. business operations
The following are examples of how we may use the information we collect:
- Answer your questions or respond to your requests;
- Send IT-related information you may be interested in buying or using as a service.
- Share your data with sponsors at our conferences by allowing them to scan your badge to send you information about their products and services;
- Develop new products and services;
- Resolve bugs and improve user experience;
- Create and manage your account;
- Process payment for purchases or other services;
- Protect against or identify possible fraudulent transactions;
- Send you emails and/or messages with information about QCon and InfoQ brands;
- Personalize your experience on our websites or mobile apps by presenting services and information tailored to you;
- Analyze the use of our services and advertising;
- Enforce our Terms and Conditions and otherwise manage our business.
The success of our business depends on your trust. We may share your personal information with sponsors, clients, or third-party agencies only on an appropriate legal basis, such as legitimate interest or consent. We share your personal information within C4Media, Inc. as described in this Privacy notice.
We do not share personal information with marketers outside of C4Media, Inc. unless you consent to such sharing or as described within this Privacy Notice. C4Media, Inc. does not sell attendee lists or provide attendee contact details to data brokers.
Use of NFC Badges at Our Conferences
At our conferences, your scannable QR code is on the reverse of your badge and cannot be accessed unless you actively present it. If you choose to allow a sponsor to scan your badge at their booth, they will receive your name, email address, and company name. The sponsor may then use this information to contact you with details about their products and services. Sponsors who receive your data via badge scanning must process it in accordance with applicable data protection laws.
If you use your NFC badge for voting on sessions, we may follow up with you to ask questions that help us improve future events. If you prefer your vote to be anonymous, logged-in users can vote that way. Please ask the conference staff for assistance if needed.
Co-Promotions with Carefully Selected Business Partners
C4Media, Inc. may collect personal and other information for a co-promotion or joint program with a business partner or sponsors, and share your information with that business partner. For these programs, we will make clear at the point of collection that the information will be shared with C4Media, Inc. and the participating business partne,r and ask for your consent as required by applicable laws.
Third-Party Service Providers
We rely on third-party service providers to perform various business operations on our behalf. In so doing, we may need to share your personal information with them. We provide our service providers with only the personal information they need to perform the services we request, and we require that they protect this information and not use it for any other purpose.
For example, we may rely on a service provider to:
- Fulfill your service requests and answer your questions;
- Host our sites and deliver our email or other communications;
- Manage payments or take other actions on our behalf;
- Analyze our data, sometimes combined with data from other sources, to send you communications or provide professional services;
- Conduct research and analyze data to improve our products, services, and sites.
- Where permitted by law, we may combine personal information about you that QCon has collected with personal information about you that a business partner has collected, so we can jointly send tailored promotional communications to you or complete professional services we have been instructed to undertake. In such instances, our business partner will not be permitted to use QCon data or the combined data for its own independent marketing purposes. Our service provider may use the combined information only to send you joint communications that are of interest to you. If you prefer not to receive these joint communications, you can always opt out by following the instructions provided in any such communication or through this Privacy Policy as indicated above.
- Perform other services that we request.
InfoQ/QCon mobile app
The InfoQ/QCon mobile app uses Firebase services to identify bugs and improve the user experience. For more information about Firebase’s Privacy notice, visit https://firebase.google.com/terms/data-processing-terms
Other Situations
We may disclose your personal information:
- As part of the sale of C4Media, Inc., or its brands to another company;
- To protect and defend the rights and property of C4Media, Inc. (including enforcing our Terms and Conditions);
- When required by law and/or government authorities;
- To fulfill contracted professional services, such as data privacy-related consultancy.
Personal Information Retention Period
We will retain Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Notice unless a longer retention period is required or permitted by law.
Examples:
- When you notify us that you wish to be removed from our mailing lists, we will erase your data within 4 weeks;
- We may keep your personal data for periods as stipulated under our data classification policy, for example, 10 years if the information relates to health and safety;
- Client personal information is regularly updated and deleted if no longer necessary.
Aggregated and Non-Personal Information
We share aggregated and/or anonymous information that does not identify you for C4Media, Inc. business purposes. For example, we may disclose the number of visitors to InfoQ sites or services. We may also share aggregated and/or anonymous information with our business partners for their own business purposes.
Information Transfer
C4Media, Inc. may transfer your personal information within C4Media, Inc. and/or to other third parties, such as our third-party service providers. Your personal information may be transferred to, stored in, and processed in a country other than the one where it was collected, including the United States, where our AWS cloud infrastructure is located. Where personal data is transferred outside the European Economic Area or the United Kingdom, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, to protect your data in accordance with applicable data protection laws.
We have implemented procedures and controls to help ensure that personal information is protected regardless of the country in which it is stored or transferred.
Legal Effects and Impact on Individuals
In some cases, the personal information you provide to our clients (data controllers) may create contractual or legal obligations and have a significant impact on the individual (s) providing it. For example, we are obliged to share information under a legal warrant with a law enforcement agency. If you choose not to provide personal information, C4Media, Inc. may be unable to process data on behalf of our clients. The provision of personal information directly to C4Media, Inc. would not, in itself, adversely affect an individual.
Information Security
C4Media, Inc. is committed to keeping personal information secure. We have implemented technical, administrative, and physical procedures designed to protect personal information from loss, misuse, or alteration.
We limit access to personal information to those who need it for business purposes and secure it using appropriate technologies, such as firewalls, encryption, hashing, and password management.